CMS Energy was founded in 1886 in Jackson, Michigan, which remains the home of its corporate headquarters. The company’s business strategy is focused primarily on its principal subsidiary, Consumers Energy – Michigan’s largest utility and the nation’s fourth largest combination utility – serving 6.5 million of the state’s 10 million residents.
CMS Energy’s financial strategy is to drive sustainable, predictable earnings and dividend growth each year by reducing its costs, investing in its electric and natural gas business, and improving customer service.
The company’s business model has driven breakthrough performance over the past 10 years, empowering CMS Energy to deliver safe, reliable energy at an affordable price – all while increasing customer satisfaction and value.
The company is focused on our strategy triangle to keep us growing forward with sustainable benefits to customers, shareholders, and employees, earning us recognition as a leader in the energy industry. We provide reliable energy and valuable services to enable our customers’ quality of life.
Safe, excellent operations: At the base of our strategy, safety is in everything we do. It is our responsibility to ensure each other’s safety and that of the public while pursuing operational excellence – to be among the best in the industry.
Customer value: More than 6.5 million Michigan residents count on us for their energy needs. Providing an exceptional experience, every time, is imperative to enabling the quality of life for our customers. As a company we care about delivering customer value, with employees who are committed to our state and the communities we serve.
Utility investment: Our investments are in Michigan, where 70 percent of our residents count on us for their energy needs and where we are the state’s second-largest investor. Over the next 10 years, we’ve committed to investing $15.5 billion. Our planned investments in reliability are aimed at focusing on our customers through improvements in safety, reduction in customer outage frequency, minimized increased in customer base rates, and increased customer satisfaction.
Fair and timely regulation: We work hard at maintaining strong relationships with federal and local state governments, helping regulators and legislators understand our company’s work and the value we bring to their constituents – our customers.
Consistent financial performance: Sustainable financial performance, predictable earnings growth, and consistent dividend yield. Our investors count on us to be consistent and predictable.