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Energy Affordability
Public Health and Safety
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The Consumers Energy Foundation is dedicated to ensuring all Michigan residents thrive economically and have access to world-class educational resources. The foundation supports organizations working to end poverty and reduce asset limited, income constrained, employed individuals (ALICE) in Michigan. Organizations supported by the foundation provide people with economic security through assisting with basic needs and resources for learning, development, higher education and workforce readiness.
The foundation’s annual People Awards support initiatives to reduce poverty and hunger.
In 2021, the Consumers Energy Foundation donated more than $8 million to Michigan nonprofits that promote sustainability, which contributes to public health.
- People: $4.3 million
- Planet: $1.3 million
- Prosperity: nearly $3 million
Additionally, a combined total $17.5 million 2021 by Consumers Energy Foundation, Consumers Energy and Consumers Energy employees and retirees also supported non-profits that help communities thrive.
CMS Energy is also committed to providing affordable energy to business and residential customers, which is further described in UNSDG 11 - “Sustainable Cities and Communities.”
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Consumers Energy Foundation
Consumers Energy Corporate Giving
Consumers Energy Foundation: People
2022 People Awards
Consumers Energy grant supports Allen Place
Affordable Energy
Clean Energy Plan: Affordable Energy
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Employee Safety and Wellness
Public Health and Safety
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Consumers Energy’s Well-Being Champions lead our well-being initiatives, identify and address participants’ needs and provide continuous opportunities to engage in well-being efforts in the workplace and beyond to include retirees and spouses.
LiveWell 365 is a voluntary, total well-being program that offers tools, resources and activities to help CMS Energy employees be their best self when it comes to their physical, emotional, financial, professional and social well-being. We incentivize health and wellness through our LiveWell 365 program offering employees gift cards for participating. Through July 2022, 69% of our employees participated in the program.
Consumers Energy’s Me, You, Us podcast takes a holistic approach to wellness. It dives deeper into physical, financial, emotional, social and professional pillars that support overall wellbeing and mental health.
CMS Energy is committed to the safety and health of our employees, our customers, and the public. We believe no operation or service commitment should ever have a greater priority over the life, safety and health of our employees and the customers we serve. Safety incidents have decreased more than 40% since 2010. We continue to stay focused on our goal of zero high-risk incidents.
We’ve implemented a proactive, risk-based safety program in partnership with the Edison Electric Institute (EEI) and other utilities. The Safety Classification and Learning Model (SCL) allows us to address safety precursors, such as Safety Good Catches (Near-Miss Incidents) and Stop the Job and implement controls to fulfill our promise that everyone goes home safe.
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Me, You, Us Podcast
Company Safety
Community Safety
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Employment Practices
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CMS Energy’s strategic talent sourcing strategy focuses on current and future workforce issues crucial to building and sustaining Michigan’s energy industry. It provides training resources and supports career pathway awareness for students. Each year, the talent pipeline team identifies key external organizations (e.g., colleges, universities, human service agencies, workforce development entities) that advance the mission or ensure that every future and current employee has an equitable opportunity to succeed.
The Strategic Partnership Index is a composite index that helps track the evolution of key partnerships and ensures focus on achieving the specific strategic goal represented for each organization. Relationships are evaluated based on these steps: no relationship exists, new contact established, shared vision and goals established, pilot program identified, program launched, first program cycle complete, evaluation of program and partnership evaluated, standard work created, program continues. Each year, 10 to 15 new partners are identified for the SPI. One example, Consumers Energy Summer Energy Academies for youth was hosted in partnership with Michigan Works in 2022 in highly diverse communities of Pontiac, Flint, Jackson and Grand Rapids.
Our apprenticeship and training programs also provide skills needed to fill vital roles in the energy industry.
The Consumers Energy Foundation supports programs that provide world-class educational resources to Michigan residents. The foundation supports early childhood and K-12 education programs, college readiness programs, STEM education programs and workforce readiness programs. In 2021, the Foundation directed $4.3 million to nonprofits providing world-class educational resources so all Michigan residents can thrive.
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STEM Careers | Consumers Energy
Investing in Robotics STEM Programs
Consumers Energy Careers
Electric Lineworker Apprenticeship Programs
Consumers Energy Foundation
Consumers Energy Corporate Giving
Consumers Energy 2022 People Awards
Consumers Energy Foundation One-Pager
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Diversity Equity and Inclusion
Employment Practices
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CMS Energy advances diversity, equity and inclusion (DE&I) in the workplace through employee resource groups (ERG), training and encouraging conversations about DE&I. In 2022, we launched, Interfaith, our latest ERG, which brings together people of all faiths, including those with no religious affiliation.
In 2022, we launched our DE&I movement stands to monitor the success of our strategy to build and sustain a world-class inclusive workforce. Our stands support our strategy, are aligned with our Executive DE&I Council and represent multi-year, measurable aspirations in the areas of culture, talent, philanthropy and supplier diversity.
We also embed DE&I into volunteerism, shaping political activity, communications, philanthropy, customer interactions and community engagement, including our support of women-owned business and veterans seeking positions in the energy industry.
In 2021, we launched a from-the-top learning model, which will train all employees on unconscious bias.
We doubled our Inclusion Champion program in January 2021. The program helps bring core DEI concepts to all organizational levels. The individual roles advance belonging by leading grassroots communication efforts, sharing opportunities for involvement, identifying and addressing gaps, solving problems and providing continuous learning and development. One goal is addressing the gap between our unionized workforce and non-union workforce on our annual DE&I Index, focused on belonging.
We’re also maturing our existing diverse supplier program with a five-year goal to double our spend with diverse suppliers by the end of 2023. It includes expanding the network, validating certification of diverse vendors and Enhanced Tier II reporting for suppliers of our suppliers.
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Diversity, Equity and Inclusion
Working at Consumers Energy
Consumers Energy Recognized by Forbes Magazine as Best Employer for Women in Utility Sector Four Years in a Row
Support for Veterans and Women-Owned Businesses
2022 Forbes America’s Best Employers for Diversity
Diverse Supplier Program
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Freshwater Protection
Environmental Compliance
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Consumers Energy participates in State of Michigan work groups and international commissions, including representing Michigan electric and natural gas energy companies at the Michigan Department of Environment, Great Lakes, and Energy’s Water Use Advisory Council.
Consumers Energy has cut back and recycled water wherever feasible at existing plants. We also prioritize water conservation when considering new generation sources.
The health of fish and other aquatic animals is a high priority. We monitor water quality in our reservoirs and downstream from our hydroelectric facilities to ensure water temperatures and dissolved oxygen levels remain at healthy levels.
From 2018 through 2021, Consumers Energy enhanced restored or protected over 5,000 acres of land exceeding our goal a full year ahead of schedule.
The Consumers Energy Foundation is committed to ensuring that Michigan has world-class natural resources by funding programs and organizations that strengthen environmental stewardship, preserve Michigan’s natural beauty and reduce environmental impact when natural resources are used. In 2021, the Foundation directed $1.3 million to nonprofits helping to protect Michigan’s environment.
Environmental policy is the core of CMS Energy’s Environmental Management System (EMS). We maintain, and continually improve, an EMS that aligns with the International Organization of Standardization 14001 standards. These standards consist of environmental best practices to help organizations comply with applicable regulations, minimize environmental impacts and continually improve their processes to achieve compliance. Additionally, an external third party conducts annual environmental compliance reviews.
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Land
Freshwater Protection and Water Conservation
2022 CDP Water Report
Hydroelectric Generation
Hydro Reporter
Consumers Energy Corporate Giving
Consumers Energy Foundation
Consumers Energy Foundation 2022 Planet Awards
Consumers Energy Foundation: Planet
Environmental Footprint
Protecting All Creatures
Consumers Energy Foundation One-Pager
Regulatory Compliance Testing
CMS Environmental Policy
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Air Quality
Greenhouse Gas (GHG) Emission Tracking and Reduction
Environmental Compliance
Energy Reliability
Energy Affordability
Cyber security
Customer Service
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Since 2009, Consumers Energy’s energy waste reduction (EWR) programs have delivered economic and social, benefits to Michigan, including:
Energy savings equivalent to supplying electricity to over 2.5 million homes and natural gas to 1 million homes for a year.
Garnering participation in at least one EWR program from more than 992,300 residential and 109,699 business customers.
Saving customers over $4.7 billion on their energy bills.
Creating or sustaining more than 7,500 Michigan jobs in 2021.
Adding more than $4.5 billion in net economic growth to the Michigan economy increasing personal income by over $2.0 billion.
Helping over 160,000 low-income customers make their homes and apartments more energy efficient and affordable.
In 2022, Consumers Energy committed $4.5 million through energy assistance programs to fund a bill payment pilot program and provide other direct assistance to low-income customers struggling to pay their energy bills.
The Foundation supports nonprofits seeking to reduce carbon in Michigan’s air and improve overall air quality.
In 2022, Consumers Energy committed $4.5 million through energy assistance programs to fund a bill payment pilot program and provide other direct assistance to low-income customers struggling to pay their energy bills.
Consumers Energy has set a goal to achieve net zero carbon emissions from electric generation by 2040 and net-zero methane emissions from our natural gas delivery system by 2030. From 2005 through 2020, we have reduced carbon emissions 36%.
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Clean Energy Plan
Going Net Zero by 2040
Consumers Energy Natural Gas Delivery Plan
2022 CDP Climate Report
Renewables
Renewable Energy- Business
Renewable Energy Programs- Residential
How Electric Rates are Set
Customer Energy Efficiency Programs
Customer Energy Efficiency Rebates and Programs
Business Energy Efficiency
Innovative Pilot Programs for Businesses
Commercial and Industrial Demand Response Programs
Consumers Energy Foundation
Protecting the Planet Blog
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Employment Practices
Business Conduct and Ethics
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Consumers Energy expects to make capital investments of $25 billion over the next 10 years including investing heavily in electric supply projects and infrastructure upgrades and replacements over the next five years.
The Consumers Energy Foundation is committed to improve the welfare of whole communities with projects that result in long-term economic benefits.
The Foundation supports organizations and municipalities that champion programs that transform communities into attractive neighborhoods, revitalize commercial corridors, encourage downtown development, reduce blight and create safe and affordable housing.
Every year, the foundation awards grants to economic development entities and nonprofits that support entrepreneurship, small businesses and job growth. In 2021, the foundation directed nearly $3 million to nonprofits committed to growing Michigan’s businesses and communities.
CMS Energy has developed company-wide labor rights and human rights policies.
CMS Energy is committed to maintaining a positive culture and supporting its workforce. As a result, turnover rates have seen a steady decline, with the exception of CMS rates in 2021 due to employee separations related to the sale of Enerbank.
*Increase due to the sale and employee separations for Enerbank
Turnover Percentage by Year
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Year
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CMS Energy
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Consumers Energy
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| 2016 |
10.9% |
10.7% |
| 2017 |
6.7% |
6.0% |
| 2018 |
6.2% |
5.5% |
| 2019 |
6.6% |
5.4% |
| 2020 |
6.5% |
5.5% |
| 2021 |
11.8% |
5.3% |
Additional efforts toward decent work within our corporation can be found under UNSDG goals 5 and 10.
CMS Energy sets goals related to employee empowerment, which it publishes on its Careers webpage.
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Natural Gas Investments
Economic Development
Consumers Energy Careers
CMS Energy Human Rights Policy
CMS Energy Workforce Labor Rights Policy
Safety Policy Statement
Consumers Energy Foundation
Consumers Energy Corporate Giving
Consumers Energy Foundation - Prosperity
2021 Prosperity Awards
Consumers Energy Foundation One-Pager
Empowering Communities Blog
Powering Michigan Blog
CMS Careers and DE&I
CMS Cultural Values
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Energy Reliability
Energy Affordability
Public Health and Safety
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Consumers Energy 2021 Reliability Metrics
(Excludes major event days)
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System Average Interruption Duration Index (SAIDI)
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227.9
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Customer Average Interruption Duration Index (CAIDI)
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216.3
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System Average Interruption Frequency Index (SAIFI)
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1.053
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Consumers Energy delivers natural gas to about 1. million customers across 45 Lower Michigan counties, including about 1.7 million homes, 130,000 businesses and 4,700 industrial facilities. Our natural gas deliveries to end use customers were about 347 billion cubic feet in 2021. Additional information is published on the Consumers Energy Natural Gas Operations Statistics webpage.
Consumers Energy serves 1.9 million electric customers. Its line operations include about 82,000 miles of overhead distribution lines, nearly 1,100 substations, about 9,400 miles of underground lines and a network of distribution stations and transformers that deliver electricity to homes, businesses and industrial customers. Additional information is published on the Consumers Energy Electric Operations Statistics page.
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Consumers Energy Reliability
Pipeline Upgrade
Electric Operation Statistics
Natural Gas Operations Statistics
Consumers Energy Prosperity
Consumers Energy Economic Development
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Business Conduct and Ethics
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Reducing landfill and energy waste is a priority for CMS Energy and Consumers Energy. In 2021, Consumers Energy surpassed its goal to reduce waste sent to landfills by 10% over the previous year. From 2017 through 2021, we reduced the amount of landfilled waste by 44%. Our total landfill avoidance since 1992 is over 1.6 M tons of waste. Our 2022 goal focuses on reducing waste and increasing landfill avoidance by targeting a diversion rate increase to 90% from the 2021 baseline of 88%.
Through energy efficiency programs and rebates, Consumers Energy has helped its residential and business customers save more than 21,021 gigawatt-hours (GWh) of electricity and 111,744 MCF of natural gas, enough to power over 2.5 million homes and supply natural gas to 1 million homes in Michigan for a year. This equates to more than 18.7 million tons of avoided carbon dioxide emissions over the life of the programs.
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Supply Chain Policy Statement
2022 CDP Climate Report
Waste Management
CMS Energy 2022 Waste Report
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Business Conduct and Ethics
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CMS Energy complies with all laws, rules and regulations and conducts business in accordance with high ethical standards. We are committed to ensuring our boards of directors, employees and suppliers understand the requirements and standards for conducting business with integrity.
Our boards have appointed chief compliance officers responsible for coordinating, monitoring and reporting on compliance matters for our companies. This helps establish a mature ethics and compliance program that routinely monitors for and assesses compliance risk, evaluates program effectiveness and identifies improvement opportunities. Program performance is validated through internal assessments and independent audits.
We have a dedicated organization focused on DE&I in the workplace, including a focus on ensuring all employees are treated fairly, regardless of their sexual orientation, physical abilities and gender.
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Corporate Governance
Human Rights Policy
Employee Code of Conduct and Ethical Business Behavior
Labor Rights Policy
Third-Party Code of Conduct
CMS Energy Careers
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