Consumers Energy Expands Outreach Across Michigan, Helping Customers Manage and Pay Bills
Consumers Energy continues to expand its direct outreach to Michigan customers, reaching over 30,000 people directly this year through phone calls and in-person events around the state. Consumers Energy has stepped up its efforts to help customers who are feeling financial pressures. Company representatives will help people at community events in Flint, Battle Creek, Royal Oak and elsewhere in the next few weeks. "We understand the concerns our customers are facing, and we're responding with real, hands–on help," said Lauren Snyder, senior vice president and chief customer and growth officer. "Our teams and partners are out in communities every week helping people enroll in assistance programs, understand their options, and get the support they need." Consumers Energy has made phone calls to vulnerable seniors , taken part in events in several communities, and provided $5 million to help customers pay bills this year. The company is planning additional outreach throughout the year to...